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Frequently asked questions

Your questions, our expert answers
FAQs
If you do not see the answer to your question below, don't hesitate to contact us directly.
  • You can easily book an appointment through our online booking system or by giving us a call. Choose your preferred location, barber, and time slot, and you'll receive a confirmation instantly.

  • Yes, we do accommodate walk-ins based on availability. However, booking an appointment in advance is the best way to ensure you get the time and barber you prefer.

  • We offer a range of services including haircuts, beard trims, shaves, and styling. Check our Services page for a full list and pricing details.

  • We use premium, salon-quality products to achieve the best results and maintain your hair's health. These products are also available for purchase in our shops.

  • Absolutely. Our barbers are highly trained and licensed, with a commitment to ongoing education in both classic and modern grooming techniques.

  • Yes, we have several locations across Manhattan for your convenience. Each location adheres to our high standards of quality and service.

  • We strictly follow all health and sanitation guidelines to ensure a safe and comfortable experience for our clients.

  • Yes, we have a customer loyalty program that offers regular discounts and free services. Ask your barber for more details during your visit.

  • Certainly! You can specify your preferred barber when booking online or over the phone.

  • We request that you cancel at least 24 hours in advance to avoid any charges. Please see our full cancellation policy for more details.

  • All services include a refreshing, eucalyptus scented hot towel. Hair wash is available upon request at no additional charge.

  • Our Senior Barbers have consistently gone above and beyond our uncompromising performance standards in every category. If your barber has recently earned this status, congratulations to you for getting such a good deal on their exceptional service and talents.

  • Our Junior Barber program is for licensed barbers that have graduated our in-house training program and are capable of adhering to our service standards. They are in the early stages of their career, building their clientele, and further developing their skillset under the supervision of a Senior Barber.

These FAQs aim to address common questions and concerns, but if you have a question that isn't listed here, feel free to reach out to us. We're always here to help.